Social Media Meets
Traditional Media
By Jospeh Neusu (Digital Media Strategist)

On
one hand there are those who think that social media is nothing more than an
over-hyped shiny new toy that will soon bore its users. This group is also
convinced that social media has brought in more social ills than good.
On
the other hand, you have the super savvy group that thinks that traditional
media is not only in the intensive care unit but that it is so terminally ill
that it is now just awaiting doctors to certify it dead.
However,
I share a totally different view point. I am of the opinion that traditional
media and its digital counterparts can actually co-exist to deliver incredible
results that were not hitherto possible.
My
focus in this post is on joining the dots for those who see social media as nothing
more than a passing fad. Actually, there are numerous benefits to be harvested
by broadcasters and publishers who leverage social media in their day to day
operations.
The internet has become pervasive and according
to Arthur Goldstuck, the MD of World Wide Worx, “The internet has finally
awoken in South Africa. Penetration is now approaching 20% and for the first
time we can see the mass market embracing digital tools on their phones.”
Welcome
to the always on and connected generation!
Statistics
on the adoption of social media in South Africa indicate a strong growth in the
usage of social networking sites.
1. Facebook – 11.8 million – 25% growth
2. YouTube – 7.2 million – 53% growth3. Twitter – 6.6 million – 20% growth
4. Mxit – 4.9 million
5. LinkedIn – 3.8 million – 40% growth
6. Instagram – 1.1 million – 65% growth
7. Pinterest – 840 000
The mobile revolution is largely responsible for this high
adoption of social media as well as the extremely competitive price wars which
have led to the reduction in cost of data packages. Some networks in South
Africa are even now offering free access to certain social network platforms as
part of their market penetration strategies.
Clearly, social media offers a captive audience that
Christian media houses can take advantage of to expand the kingdom of God.
Social networking is now the number 1 online activity and Facebook users check
their news feed an average of 15 times a day for instance.
Global social media usage statistics show that:
- 18-34-year-olds report spending 3.8 hours a
day;
- 35-49-year-olds report spending 3 hours per
day; and
- 50-64-year-olds report spending 2.4 hours per
day.
Radio and Television stations should
produce creative and compelling content on a regular basis that satisfies this
demand. The world is dying and many people are realising that something is very
wrong somewhere and they are looking for answers. There is a spiritual
awakening that other religions are exploiting. Some of the most watched videos
on Youtube are binaural beats that claim to empower people spiritually.
One way for doing this is for Christian
media to produce an avalanche of content for social media that is tied back to
their magazines or radio programming. This way Christian media houses can
interact with their audience online and consequently give their programming
content a lifespan that is beyond a time slot or magazine edition.
Many broadcasters and publishers all
over the world are using social media as a listening tool. Digital tools have
democratised communication, enabling anyone to express their opinion and share
it publicly within their online community. People are talking about their pain,
joys, interests, disappointments, fears and ambitions.
This is a rich gold mine of
programming content ideas that will enable Christian media practitioners to
connect more intimately with their audience.
Another way in which social media can
be integrated with traditional media is via the use of hashtags. The hashtag is
popular social media symbol created by adding the pound key just before a word
and an example is #christianmedia. Similar social conversations are then
grouped around a common hashtag thus allowing the users to participate on a
matter of shared interest.
Radio and television stations are
creating hashtags for their shows and since listeners or viewers are also using
social media during the airing of their show, they can make comments, give
feedback and share the content with their friends. This interaction fosters
intimacy which leads to more tune in and tune backs.
Social media also enables both
publishers and broadcasters to give more detail in a way that spikes interest.
Social media adds an exciting
dimension to traditional media by making content highly interactive, intimate
and personalised. Social media allows Christian media houses to engage with
their audience whenever and wherever they are.